Manufacturer & packings :

Raina's

Address : Sienna Prints Pvt. Ltd.

Email : support@rainas.in
Tel: +91- 9582550600

Prices are inclusive of all taxes, packaging and handling.
Shipping in India
Free Shipping in India
International Shipping
For international purchases, duties and taxes may be applicable based on the import laws of your country.

Shipping Policy

We place significant emphasis on the careful delivery of your products and exclusively collaborate with well-established national courier services. In the context of deliveries within India, all applicable taxes and duties are already incorporated into the product's listed price on our website.

Our courier partners operate deliveries from Monday to Saturday, spanning from 9 am to 7 pm. Please note that these schedules exclude public holidays and Sundays. The exact delivery timeframe may be influenced by factors beyond our control, including unexpected delays stemming from weather conditions, strikes, or logistical issues experienced by our courier partners and transporters.

It's important to mention that we can only entertain address changes if your order has not yet been dispatched. Once your package is in transit, we'll promptly send you an email containing the tracking information for your shipment.

The clock starts ticking on the delivery time for your order from the date when the order confirmation is issued. In cases where unforeseen circumstances might prevent us from producing your ordered item, we will offer you an alternative option or store credit as a solution.

Occasionally, orders may experience delays due to reasons that are outside our sphere of control. If, for some unforeseen reasons, your order exceeds the estimated delivery time by more than two weeks, we will reach out to you to inquire whether you'd like to proceed with your order or explore alternative options.

NATIONAL SHIPPING

• Our delivery timeline is 7 Days
• Our delivery partner - Bluedart and Delhivery 

INTERNATIONAL SHIPPING

• Our delivery timeline is 14 Days
• Our delivery partner - DHL
• For international deliveries, a nominal shipping fee is applied, which depends on the size and weight of your order. On average, this fee amounts to approximately $40 or its equivalent in the respective currency.
• Free shipping on all orders over $300

Email : support@rainas.in

Tel: +91- 9582550600

India

This is a made to order SKU and returns are accepted only in case of manufacturing defects. We do have margins built in for minor size alters at your end. For any return/exchange product tags must not be cut or removed from the garment and garment unused/unworn. We can consider such requests only within 48 hours of delivery of the product/s. Do drop in a mail with images of the product in question.

First 2 times Dry clean only and then dip wash